20% cost savings with an Engineering Service Request (ESR) optimization solution for multinational chemical manufacturer

Key Outcomes
10% Standardization
reduced errors and rework by 10%.
20% Cost savings
cut costs by 15-20% for application maintenance and outsourcing.
20% Insightful metrics
improved decision-making efficiency by 20%.
50% User adoption
increased by 50-100% within the first year.
Overview

A Fortune Global 500 chemical manufacturer faced high maintenance costs, fragmented systems, and limited project visibility. Aligned Automation developed a configurable web-based Engineering Service Request (ESR) application with role-based controls and a unified repository, achieving 10% error reduction, 15-20% cost savings, and a 50-100% increase in user adoption within the first year.

Challenges

  • Fragmented systems: multiple sites utilized locally developed, non-scalable applications.
  • Limited visibility: no unified view of all engineering projects across various locations.
  • High maintenance costs: rest lack of standardization: inconsistent project management processes and metrics.
  • RCEs spent: on maintaining multiple, disparate applications.

Value Delivered

  • Configurable web application: developed a web-based engineering service request (ESR) application that is fully configurable to meet site-specific requirements.
  • Role-based access control: implemented role-based access controls to restrict and enable functionalities based on user roles within the organization or project.
  • Unified repository: created a centralized database for all engineering projects, enabling future insights into key learnings, challenges, costs, and durations.

Capabilities

Web Application Development

Data Modernization

Process Transformation

About Client

A Fortune Global 500, one of the largest chemical companies in the world. This $47 billion multinational chemical company employs around 19,000 people and is a global leader in innovation, consistently developing high-quality chemicals, polymers, fuels, and technologies.

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Let us know your goals. We'll help you get there faster.