This global company is one of the largest in the plastics, chemicals, and refining industries. It is publicly traded and features on the Fortune Global 500 list. The company has a presence in over 100 countries and multiple manufacturing sites across continents.

CHALLENGE

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A leading global manufacturer faced significant inefficiencies across its procure-to-pay (P2P) operations.

Manual processes, high volumes of purchase orders, and multiple handoffs between departments created delays, inconsistencies, and frequent invoice changes. The lack of workflow automation made it difficult to scale operations efficiently or maintain control across the process.

• High manual intervention across P2P workflows
• Frequent invoice changes and processing inefficiencies
• Lack of automation across approvals and execution
• High volume of daily purchase orders creating operational strain
• Multiple cross-functional touchpoints causing delays and errors

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SOLUTIONS

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Aligned Automation implemented a data-driven P2P transformation, combining process discovery, analytics, and intelligent workflow automation to streamline operations end-to-end.

The team reengineered core processes to eliminate inefficiencies, reduce manual effort, and improve coordination across departments. Intelligent workflows were introduced to automate high-volume tasks, while a proactive measurement framework provided real-time visibility into performance.

Key capabilities included:

• Process discovery and analytics to identify inefficiencies and bottlenecks
• Reengineered workflows to simplify and standardize execution
• Intelligent automation to reduce manual intervention across P2P
• Streamlined coordination across departments to minimize delays
• Real-time performance tracking for continuous optimization

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What Changed

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P2P operations evolved from manual and fragmented to streamlined and data-driven.

The organization reduced inefficiencies, improved process consistency, and gained real-time visibility into performance, enabling faster execution and more scalable procurement operations.